@
Account and billing

Email Support

For account, billing, or general questions. We typically reply within one business day.

support@toponexa.com

01
First setup

Getting Started

New to Toponexa? Sign up, create your organization, and your first sites are just a few clicks away. No setup call required.

Create your account →

B2B
Planning and scale

Business & Enterprise

Running a larger operation or need a custom arrangement? We'd like to talk.

Contact sales →

Fastest path

Tell us where the work is stuck.

A good support request saves one or two back-and-forth messages. Send the situation, the tab you are in, and what you expected to happen.

Setup issueTell us your OS, agent status, and whether checks are stale or never started.
Monitoring issueInclude the device type, IP/port mode, parent site, and the latest health shown in Toponexa.
Billing issueSend your organization name, plan, and the billing action you were trying to complete.
Feature requestDescribe the workflow, who uses it, and what the field team needs to see first.
Frequently asked

Quick answers

How do I install the monitoring agent?

Once you sign in, the Settings area walks you through downloading and configuring the lightweight agent that runs on a machine inside your own network.

Which platforms are supported?

The app works in any modern browser, with dedicated native apps for Windows and Linux for real one-click field tools.

Can I invite my team?

Yes. From the Users tab, add teammates directly with a temporary password, then set exactly which tabs and permissions they have.