Start with live monitoring, then add prediction and field tools, and move to dealer access, work orders, and escalation as your operation grows.
Every plan can grow past its included site limit with site tokens. Add exactly as much monitoring capacity as your network actually needs, with no need to jump to the next tier.
Every plan is built around the same idea: reduce calls, shorten troubleshooting, and give field teams cleaner instructions.
See health, stale checks, warning devices, unknown devices, and maintenance state before the support desk gets crowded.
Topology, maps, path trace, Risk Radar, and Root-Cause Stories help explain what failed and who sits behind it.
Work Orders, Technician Mode, notes, customer intake, and one-click tools keep the office and field team in the same flow.
Yes. Every organization's sites, users, and history are completely isolated at the database level, enforced by row-level security, not just hidden in the interface.
Any network node with real live monitoring turned on counts, including a tower, sector, splitter, or client access point. Sites without an IP, like passive splitters, don't count against your limit.
Yes, upgrade or downgrade anytime. Your billing adjusts automatically for the rest of the cycle.
Only a small background agent needs to run on a machine inside your own network to perform real checks. Everything else is fully hosted.
Starter includes a 7-day free trial, and Professional includes a 3-day free trial. A valid credit card is required to start either trial. You are not charged during the trial, and you can cancel before it ends to avoid subscription billing. Business starts as a paid subscription with no trial.
Card, PayPal, and Apple Pay are all supported, billed monthly or annually. Contact us if you need another arrangement.